Question 1

What is Vixro?

Accepted Answer

Vixro is an assistant that handles your Instagram DMs 24/7. When a potential client comments on your post or messages you directly, Vixro replies instantly in your voice — answering pricing questions, sharing your availability, and booking appointments — so you can stay focused on the work.

Question 2

How does the Instagram comment feature work?

Accepted Answer

When someone comments on your post with a buying signal — words like 'price', 'book', or 'available' — Vixro automatically replies to the comment and sends them a private DM. The DM is handled entirely by your AI: it answers their questions, checks your calendar, and locks in the booking. You only get notified when a human touch is needed.

Question 3

Do I need an Instagram Business or Creator account?

Accepted Answer

Yes. Meta requires a Business or Creator account to enable the API that powers Vixro's DM and comment automation. If you're on a personal account, switching takes about 30 seconds in the Instagram app — and it's free.

Question 4

Will the AI reply to every comment on my posts?

Accepted Answer

No. Vixro only engages comments that contain a buying signal — words like 'price', 'how much', 'book', or 'available'. Casual engagement like 'Love this!' is left alone. This keeps your comment section natural and stays well within Meta's automation guidelines.

Question 5

What happens when the AI can't answer a question?

Accepted Answer

Vixro is designed to stay within what it knows. When a question falls outside its training, it flags the conversation and alerts you so you can step in. You stay in control.

Question 6

How long does setup take?

Accepted Answer

Setup takes 30–60 minutes for most businesses, depending on the detail you provide. It's like training a new hire on your services, prices, and policies — the more context you share, the smarter and more on-brand your AI becomes.

Question 7

Can I customize what the AI says?

Accepted Answer

Yes. You define the context — your services, pricing, policies, and tone — and Vixro's responses reflect that. The more detail you provide during setup, the more accurate and on-brand your AI becomes.

Question 8

Does Vixro work with WhatsApp too?

Accepted Answer

WhatsApp is coming soon as an add-on channel. Instagram DMs are the primary channel at launch — that's where most solo service businesses already get their client inquiries.

Apply for early access